Overview

CRM (Customer Relationship Management) is the backbone of a company’s revenue. It maintains the relation between company and clients. So, when you are working in the sales team of a company, you must have a clear understanding about company CRM. TechForing uses Bitrix24 as it’s CRM. From the beginning of a customer interaction to the end of the sale, the whole process is maintained by Bitrix24. So, if you are working in TechForing sales and marketing team, this course is very crucial for you. This course will not only prepare you for our company only, but also you will get familiar with world’s most popular CRM software that will prepare you for worldwide sales and marketing jobs.

Learning Outcome

The primary goal of this course is to give you the A to Z understanding of our CRM software. By completing this course, you will learn the difference between leads and deals. It also covers the different steps of leads and deals. You will also learn the difference between company and contacts (individuals & business). Along with that, you will learn how to send quotations and generate invoices. In short, this course will make you a perfect sales person with all the technical details.